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What You Need to Know Before You Play

Access to 75 BDT depends on your local law and whether your region is eligible. These terms set out your rights, our responsibilities, and how your account is managed — read them before you open an account.

Account EligibilityJurisdiction RulesbKash, Nagad, Rocket CoveredPolicy Updates Notified
75 BDT What You Need to Know Before You Play
CONTACT CHANNELS

Reach Us About Any Policy Question

If something in these terms is unclear, or you need to raise a compliance or account concern, our support team handles policy queries directly. You can reach us through the channels below — note that response times vary by channel and query type.

Team online

Live Chat

Available through your account dashboard. Suited for account-specific policy queries where you need a quick written record of the response.

Email Support

Send detailed policy or legal queries to our support email. We aim to respond within one business day for account and compliance-related matters.

Help Centre

Our help section covers account rules, payment eligibility and withdrawal conditions. Check there first for answers to common policy questions.

ACCOUNT SECURITY

How We Handle Your Data and Account

Your account security and data handling follow a clear set of practices. Here is what that looks like in practice across the four areas that matter most.

Data Retention

We keep account data for as long as required under applicable rules in your region. You can request a copy of your data or ask what we hold by contacting support with your account details.

Cookie Use

We use cookies to keep your session active across devices — so switching from your phone to a browser does not log you out mid-session. You can manage cookie preferences in your account settings.

Account Security

Accounts are protected with OTP verification on login. If you access from a new device, a code is sent to your registered mobile number before the session is opened.

Policy Contact

To request a data change, raise a compliance concern, or ask about how your account information is used, contact us via live chat or email with your account ID ready.

Common Questions About These Terms

Straight answers to the questions we see most often about account rules, eligibility and how these policies work.

Account eligibility depends on your local laws and whether your region is covered. It is your responsibility to check whether using this platform is lawful where you are located before opening an account.

The governing law is set out in the full terms document. Jurisdiction-specific rules apply depending on where you access the platform from. Availability varies by region.

Yes. Contact support with your account ID and a written request. We will confirm what data we hold and provide it in line with applicable rules for your region.

Payment transactions via bKash, Nagad and Rocket are processed through those providers' own systems. We receive confirmation of the transaction but do not store your wallet PIN or payment credentials.

We post a notice on the platform before any change takes effect. Continuing to use your account after that date means you accept the updated terms. Contact support if you have questions before the change date.

You can request account closure through live chat or email support. Include your account ID in the message. We will confirm the closure and outline what happens to any remaining account balance.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.