What We Collect and Why It Matters
When you open an account, we collect the information needed to run it: your name, contact details, and the payment method you choose — bKash, Nagad, or Rocket. Transaction records are kept to process deposits and withdrawals and to meet the financial record requirements that apply
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in eligible regions. We also collect device and session data when you access the lobby from your phone or browser, including IP address, device type, and session timestamps. This helps us keep your account secure and detect unusual login activity. Cookies and similar tools track your
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in-session preferences — which tables you visited, your wallet chip settings — so the lobby loads the way you left it. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those
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processors need to complete your transaction. Your data is stored on secured servers and access is restricted to staff with a direct operational need. You can request a copy of your data or ask us to delete your account by contacting support. Availability of all services
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depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.